Kenneth,
To be honest, we just installed this a few day (maybe a week) ago. So I
assumed we HAD the latest version. I'll take a look in the wiki and see
what's up.
Kenn
LBNL
On 3/3/2010 12:37 PM, Kenneth Marshall wrote:
Oh, and the dot (".") should not be there. You also need the
latest release to fix the regex space bug.
Cheers,
Ken
On Wed, Mar 03, 2010 at 02:29:07PM -0600, Kenneth Marshall wrote:
Oops, the syntax for Custom Fields using CommandByMail is
CustomField.{<CFName>}: <custom field value>
or
CF.{<CFName>}: <custom field value>
That works here with spaces.
Cheers,
Ken
On Wed, Mar 03, 2010 at 02:09:46PM -0600, Kenneth Marshall wrote:
Since the parsing for this is via regex, maybe we can adjust
the regex used to incorporate spaces in CFs.
Cheers,
Ken
On Wed, Mar 03, 2010 at 11:39:29AM -0800, Ken Crocker wrote:
To list,
I've finally got CommandByMail to work with Custom Fields. Apparently, for
any Custom Field to work, it needs to have a one-word name or a hyphenated
name. I didn't read this in any of the READ ME's. So, since 98% of my
Custom Fields have more than one word, like "Migrated Date", I will need to
change it to "Migrated-Date" and change all queries to look for a hypenated
version of what they used to look for. OH Well, at least it now works.
Thanks anyway.
Kenn
LBNL
On 2/23/2010 1:43 PM, Kevin Falcone wrote:
On Tue, Feb 23, 2010 at 10:59:51AM -0800, Ken Crocker wrote:
I've installed CommandByMail. The instructions describe the ability to
create a ticket WITH CustomField values. However, I'm finding this
doesn't seem to be true. Do I also need to install an additional
extension for this?
What did you try, how did it fail, etc etc.
You can certainly set Custom Fields with CommandByMail
You can also use the ExtractCustomFieldValues extension, depending on
what you're doing
-kevin
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