Kenneth, Are you saying I need a < and a > on each side of the CF name? In addition to the brackets?
Kenn LBNL On 3/3/2010 12:29 PM, Kenneth Marshall wrote: > Oops, the syntax for Custom Fields using CommandByMail is > > CustomField.{<CFName>}: <custom field value> > > or > > CF.{<CFName>}: <custom field value> > > That works here with spaces. > > Cheers, > Ken > > On Wed, Mar 03, 2010 at 02:09:46PM -0600, Kenneth Marshall wrote: > >> Since the parsing for this is via regex, maybe we can adjust >> the regex used to incorporate spaces in CFs. >> >> Cheers, >> Ken >> >> On Wed, Mar 03, 2010 at 11:39:29AM -0800, Ken Crocker wrote: >> >>> To list, >>> >>> I've finally got CommandByMail to work with Custom Fields. Apparently, for >>> any Custom Field to work, it needs to have a one-word name or a hyphenated >>> name. I didn't read this in any of the READ ME's. So, since 98% of my >>> Custom Fields have more than one word, like "Migrated Date", I will need to >>> change it to "Migrated-Date" and change all queries to look for a hypenated >>> version of what they used to look for. OH Well, at least it now works. >>> >>> Thanks anyway. >>> >>> Kenn >>> LBNL >>> >>> On 2/23/2010 1:43 PM, Kevin Falcone wrote: >>> >>>> On Tue, Feb 23, 2010 at 10:59:51AM -0800, Ken Crocker wrote: >>>> >>>> >>>>> I've installed CommandByMail. The instructions describe the ability to >>>>> create a ticket WITH CustomField values. However, I'm finding this >>>>> doesn't seem to be true. Do I also need to install an additional >>>>> extension for this? >>>>> >>>>> >>>> What did you try, how did it fail, etc etc. >>>> You can certainly set Custom Fields with CommandByMail >>>> You can also use the ExtractCustomFieldValues extension, depending on >>>> what you're doing >>>> >>>> -kevin >>>> ------------------------------------------------------------------------ >>>> >>>> _______________________________________________ >>>> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users >>>> >>>> Community help: http://wiki.bestpractical.com >>>> Commercial support: sa...@bestpractical.com >>>> >>>> 2010 RT Training Sessions! >>>> San Francisco, CA, USA - Feb 22 & 23 >>>> Dublin, Ireland - Mar 15 & 16 >>>> Boston, MA, USA - April 5 & 6 >>>> Washington DC, USA - Oct 25 & 26 >>>> >>>> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a >>>> copy at http://rtbook.bestpractical.com >>>> >>> _______________________________________________ >>> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users >>> >>> Community help: http://wiki.bestpractical.com >>> Commercial support: sa...@bestpractical.com >>> >>> 2010 RT Training Sessions! >>> San Francisco, CA, USA - Feb 22 & 23 >>> Dublin, Ireland - Mar 15 & 16 >>> Boston, MA, USA - April 5 & 6 >>> Washington DC, USA - Oct 25 & 26 >>> >>> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >>> Buy a copy at http://rtbook.bestpractical.com >>> >> _______________________________________________ >> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users >> >> Community help: http://wiki.bestpractical.com >> Commercial support: sa...@bestpractical.com >> >> 2010 RT Training Sessions! >> San Francisco, CA, USA - Feb 22 & 23 >> Dublin, Ireland - Mar 15 & 16 >> Boston, MA, USA - April 5 & 6 >> Washington DC, USA - Oct 25 & 26 >> >> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >> Buy a copy at http://rtbook.bestpractical.com >> >> _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 & 23 Dublin, Ireland - Mar 15 & 16 Boston, MA, USA - April 5 & 6 Washington DC, USA - Oct 25 & 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com