On Thu, Mar 18, 2010 at 06:18:16PM +0530, Praveen C wrote: > Hi, > > Unable to send text/html mails from RT web interface. using RT 3.8.6-2 in > Debian Lenny. > I could send html mails in auto reply templates by setting content-type to > > text/html. When sending mails from RT web interface content-type is changing > to > text/plain, even it is html content > Is there any configuration require to enable html mail? I am facing this > problem for a long time. > > I enabled PreferRichText in RT_SiteConfig.pm
Have you followed the documentation in docs/templates.pod ? -kevin
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