Hi, I installed RT and I'm very happy with the result. I have about 2,500 tickets a month around 100 people working on 20 queues. Installed Active Directory authentication and many other plugins.
Now I want to go further. I was googling to find a Survey plugin. I want to send a message to requestors and ask them to reply a survey. Is there someting like that in RT? Thanks. -- *Elton S. Fenner,* Analista de Rede, Assembléia Legislativa do RS. +55 51 3210-1249
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