You could just have the resolved template include a link to a survey monkey. http://www.surveymonkey.com/
On Mon, Mar 29, 2010 at 5:15 PM, Elton S. Fenner <elton.fen...@al.rs.gov.br> wrote: > Hi, > > I installed RT and I'm very happy with the result. > I have about 2,500 tickets a month around 100 people working on 20 queues. > Installed Active Directory authentication and many other plugins. > > Now I want to go further. I was googling to find a Survey plugin. > I want to send a message to requestors and ask them to reply a survey. > > Is there someting like that in RT? > > Thanks. > -- > > > Elton S. Fenner, > Analista de Rede, > Assembléia Legislativa do RS. > +55 51 3210-1249 > > > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com