On 29-03-2010 19:00, Todd Chapman wrote: > You could just have the resolved template include a link to a survey > monkey. http://www.surveymonkey.com/ >
Thanks, I'm gonna take a close look at this. Elton > On Mon, Mar 29, 2010 at 5:15 PM, Elton S. Fenner > <elton.fen...@al.rs.gov.br> wrote: > >> Hi, >> >> I installed RT and I'm very happy with the result. >> I have about 2,500 tickets a month around 100 people working on 20 queues.. >> Installed Active Directory authentication and many other plugins. >> >> Now I want to go further. I was googling to find a Survey plugin. >> I want to send a message to requestors and ask them to reply a survey. >> >> Is there someting like that in RT? >> >> Thanks. >> -- >> >> >> Elton S. Fenner, >> Analista de Rede, >> Assembléia Legislativa do RS. >> +55 51 3210-1249 >> >> >> >> >> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >> Buy a copy at http://rtbook.bestpractical.com >> >> > > * Caro usu�rio, se este e-mail n�o foi corretamente classificado como spam, > encaminhe para s...@dspam.al.rs.gov.br. (+ informa��es ? Ligue 1080) > > > !DSPAM:8,4bb1231a19908650115250! > > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com