That seems to work like a charm... thanks for the hard work. :) On Sat, May 15, 2010 at 7:32 PM, Christian Loos <[email protected]> wrote:
> Hi Chris, > > I just created an extension that is doing what you want. > You can check it out at github: > http://github.com/cloos/rt-extension-briefhistory > > Chris > > Am 13.05.2010 19:28, schrieb Chris Hall: > > Thanks Raed and Torsten, I took a little bit of both. I ended up > > editing Ticket/Elements/ShowHistory with: > > > > } else { > > $Transactions = $Ticket->Transactions; > > if ($r->uri =~ /History\.html/) { > > } else { > > $Transactions->Limit(FIELD => 'Type', VALUE => 'Correspond'); > > $Transactions->Limit(FIELD => 'Type', VALUE => 'Comment'); > > $Transactions->Limit(FIELD => 'Type', VALUE => 'Create'); > > } > > } > > > > so that the "full" history would be shown if the history link was > > clicked, as alluded to in Torsten's link. (I couldn't seem to get the > > Callbacks working for some reason.. maybe I just needed to restart > > apache?) so with this code, only the added comments are shown unless > > you are looking from the history link, in which case everything is > > shown.. seems to work pretty well. I'll keep looking later though, as > > I'd rather get the callbacks working instead. Thanks for the help guys. > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com >
Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
