Kevin, Kinda wierd. If I apply the CF "ITBS-Dev-Group" to the Queue AND I had modified the CF to have that CF as a linked category, the display shows the CF "ITBS-Dev-Froup" as a separate CF to be selected. However, if I apply the CF "ITBS-Dev-Group" and do NOT link that CF as the category with any other CF, then the display acts like it did in 3.6.4, which I think is the correct display. IT shows as a drop-down right above each CF that applied to that Queue. I would think that if I checked the link box to link one CF to another as a category, it would show it each time right above the CF that has a category. Instead, it is the other way around. I have to "uncheck" the link box to get it right.
Kenn LBNL On Mon, Jun 28, 2010 at 12:23 PM, Kevin Falcone <[email protected]>wrote: > On Mon, Jun 28, 2010 at 12:05:19PM -0700, Kenneth Crocker wrote: > > Sorry it took so long for me to reply on this. I have a Custom Field > named "QA Approver" and > > it has a Category that is linked to another CF named "ITBS-Dev-Group". > A snap shot is below: > > What happens when you apply ITBS-Dev-Group to the same queue where > you're trying to use QA Approver? > > -kevin > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com >
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