You can only search for tickets with the query builder. So you can only search for ticket customfields and not for transaction customfields.
-chris Am 04.08.2010 12:30, schrieb Paul Broadwith: > Kenn, > > > > Thanks for that. Unfortunately they are not showing up so I assume (or > does that make an ass … etc) it doesn’t work the same for CF’s attached > to Ticket Transactions. The one that is attached to Tickets is showing > up though. > > > > Does anybody use these type of CF’s and get them to work in Query > Builder (or do I need to use another method to search these). > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
