AHHHHH .... (sound of penny dropping). So it does! Next question then is how do I search for ticket transactions with a custom field?
Kind regards, Paul Broadwith (MBCS) Microsoft Certified Professional Blue Ivy Ltd - Microsoft Small Business Specialist, UK Partner Qualified for 2010 and Microsoft Registered Partner Tel.: 0845 862 0292 Web: http://www.blueivy.co.uk -----Original Message----- From: Christian Loos [mailto:[email protected]] Sent: 04 August 2010 11:59 To: Paul Broadwith Cc: [email protected] Subject: Re: Query Builder - Custom Fields You can only search for tickets with the query builder. So you can only search for ticket customfields and not for transaction customfields. -chris Am 04.08.2010 12:30, schrieb Paul Broadwith: > Kenn, > > > > Thanks for that. Unfortunately they are not showing up so I assume (or > does that make an ass ... etc) it doesn't work the same for CF's > attached to Ticket Transactions. The one that is attached to Tickets > is showing up though. > > > > Does anybody use these type of CF's and get them to work in Query > Builder (or do I need to use another method to search these). > -------------------------------------------------------------------------------- Blue Ivy Limited is a limited company registered in Scotland. Registered company number: SC 221649. Registered VAT number: GB 774 8460 88. Registered Office: 67 Kelburn Street, Barrhead, Glasgow, G78 1LD This email and its attachments may be confidential and are intended solely for the use of the individual to whom it is addressed. Any views or opinions expressed are solely those of the author and do not necessarily represent those of ?Blue Ivy Ltd?. If you are not the intended recipient of this email and its attachments, you must take no action based upon them, nor must you copy or show them to anyone. Please contact the sender if you believe you have received this email in error. -------------------------------------------------------------------------------- {Blue Ivy Ltd - ICT For Small Businesses} Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
