To List, We've had a particular situation come up a couple times now where someone "outside" our *approved* (LDAP) organization, was added as an 'other' Cc to a reply email from RT. That person then tried to do a reply back (into RT) and RT kicked it out, *as it should have*. However, it seems RT is * continuing* to send the error message over and over (days). Is there a "for how long" or a "X times" setting in rt-mailgate we can modify to stop this endless error message?
Thanks. Kenn LBNL
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