On 8/20/10 7:19 AM, "Kevin Falcone" <[email protected]> wrote: > On Fri, Aug 20, 2010 at 08:22:36AM +0200, Miha Valencic wrote: >> users _are_ indeed created in the DB, but they were not visible in the UI. >> I was already >> prepared to write back that the users are not visible in the UI, when I >> tried searching for a >> specific handle and UI found that user. >> >> It is a bit unintuitive that in order to list all users (Privileged _and_ >> Unprivileged) one >> has to search for users with filter not matching "someN0n$en$e" to see all >> of the users. > > It is easy to end up with hundreds of thousands of Unprivileged user > records in a long running public RT instance. Having to search for > them tends to work a lot better. > > -kevin
Personally, I'd like to see that be configurable, since in a company of under 200, having to search for the user is a little unintuitive. I will agree that in a public instance where users are created as tickets come in, it's a good idea however. -- RT Training in Washington DC, USA on Oct 25 & 26 2010 Last one this year -- Learn how to get the most out of RT!
