It sure looks like a bug - probably related to the encoding it's being sent in.

http://issues.bestpractical.com/Ticket/Display.html?id=16079&user=guest&pass=guest

I've dropped it into the bug tracker.

Best,
Jesse


On Tue, Nov 23, 2010 at 12:37:19PM -0800, Vivian Lee wrote:
> Hi,
> 
> 
> 
> I work with Brian at Trident Microsystems.  The followings are the examples 
> of our issues.  Hopefully, with the screen shots you would be able to see the 
> issues more clearly and could point us to the right direction to solve this 
> issue.   Thanks.
> 
> 
> 
> These are the Chinese characters sent from Outlook email to RT:
> 
> 
> 
> 法新社倫敦11日電) 交易商說,在供應吃緊、需求預期會增加的帶動下,世界原油價格今天逼近每桶90美元。這是世界油價兩年多來首度逼近這個價位。
> 
> 倫敦北海布侖特原油12月交割價一度攀上每桶89.70美元,為兩年來最高價位,並是2008年10月以來首度逼近90美元關卡。
> 
> 這項期貨後來回跌至89.47美元,但仍較昨天收盤價上漲51美分。
> 
> 
> 
> This is how they are displayed in RT:
> 
> 
> 
> [cid:[email protected]]
> 
> 
> 
> As you can see some Chinese characters are shown in boxes and special 
> characters.  We have done some testing and it seems that Simplified Chinese 
> characters are ok.  Only the Traditional Chinese characters are having issues.
> 
> 
> 
> Thanks in advance for your help.
> 
> 
> 
> Vivian
> 
> 
> 
> 
> 
> -----Original Message-----
> From: Brian Thompson
> Sent: Friday, November 19, 2010 9:53 AM
> To: Jesse Vincent
> Cc: Vick Khera; RT Users
> Subject: RE: [rt-users] RT & Chinese Characters?
> 
> 
> 
> Is there a list of Chinese Traditional fonts that work with RT available so 
> that we can make sure we're using one that works?
> 
> 
> 
> Thanks!,
> 
> 
> 
> Brian
> 
> 
> 
> 
> 
> -----Original Message-----
> 
> From: Jesse Vincent [mailto:[email protected]]
> 
> Sent: Friday, November 19, 2010 9:47 AM
> 
> To: Brian Thompson
> 
> Cc: Vick Khera; RT Users
> 
> Subject: Re: [rt-users] RT & Chinese Characters?
> 
> 
> 
> 
> 
> 
> 
> 
> 
> On Fri, Nov 19, 2010 at 09:45:15AM -0800, Brian Thompson wrote:
> 
> > Thank you for the confirmation.  Follow-up question if you know:  How might 
> > an organization ensure that users of Chinese Traditional characters always 
> > use a font that works with RT?
> 
> 
> 
> That's a platform-dependent question. It might be that you need to install 
> the relevant language support for your platform. I recall this being an issue 
> on some installs of Windows XP.
> 
> 



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