We’re running 3.8.8. Thanks,
Brian From: [email protected] [mailto:[email protected]] On Behalf Of Ruslan Zakirov Sent: Tuesday, November 16, 2010 10:50 AM To: Brian Thompson Cc: [email protected] Subject: Re: [rt-users] RT::Extension::PriorityAsString Help Request (Comple & Configuration) Are you on RT 3.8.3 or newer? Regards, Ruslan. From phone. 2010 11 16 20:37 пользователь "Brian Thompson" <[email protected]<mailto:[email protected]>> написал: > Thank you Kevin. I backed out to a pristine copy of our running RT and > reinstalled the Extension to no avail (must be our non-standard installation > structure as you suggest, something I inherited I'm afraid...). > > Thanks again!, > > <--Brian--> > > > -----Original Message----- > From: > [email protected]<mailto:[email protected]> > > [mailto:[email protected]<mailto:[email protected]>] > On Behalf Of Kevin Falcone > Sent: Tuesday, November 16, 2010 8:49 AM > To: [email protected]<mailto:[email protected]> > Subject: Re: [rt-users] RT::Extension::PriorityAsString Help Request (Comple > & Configuration) > > On Tue, Nov 16, 2010 at 08:28:52AM -0800, Brian Thompson wrote: >> Still stuck making this work. I believe my latest compilation via >> make is now correct (per Kevin's advice) however I'm not seeing any >> "priority as a string" functionality. Does anyone have this working >> at their site? If so, did anything beyond the instructions below need >> to be done?: >> >> http://search.cpan.org/dist/RT-Extension-PriorityAsString/lib/RT/Exten >> sion/PriorityAsString.pm#INSTALLATION > > Followed those directions exactly against a vanilla rt3.8.8 install and it > works fine (see screenshot). I suspect something to do with your unusual > installation structure or your previous install which clobbered some > installed files. > > -kevin
