Are you on RT 3.8.3 or newer?
Regards, Ruslan. From phone. 2010 11 16 20:37 пользователь "Brian Thompson" < [email protected]> написал: > Thank you Kevin. I backed out to a pristine copy of our running RT and reinstalled the Extension to no avail (must be our non-standard installation structure as you suggest, something I inherited I'm afraid...). > > Thanks again!, > > <--Brian--> > > > -----Original Message----- > From: [email protected] [mailto: [email protected]] On Behalf Of Kevin Falcone > Sent: Tuesday, November 16, 2010 8:49 AM > To: [email protected] > Subject: Re: [rt-users] RT::Extension::PriorityAsString Help Request (Comple & Configuration) > > On Tue, Nov 16, 2010 at 08:28:52AM -0800, Brian Thompson wrote: >> Still stuck making this work. I believe my latest compilation via >> make is now correct (per Kevin's advice) however I'm not seeing any >> "priority as a string" functionality. Does anyone have this working >> at their site? If so, did anything beyond the instructions below need >> to be done?: >> >> http://search.cpan.org/dist/RT-Extension-PriorityAsString/lib/RT/Exten >> sion/PriorityAsString.pm#INSTALLATION > > Followed those directions exactly against a vanilla rt3.8.8 install and it works fine (see screenshot). I suspect something to do with your unusual installation structure or your previous install which clobbered some installed files. > > -kevin
