On Wed, Dec 01, 2010 at 09:17:35AM -0500, Chris Hall wrote: > I'm a bit confused here.. tried reading up on this but.. maybe I just need > a layman's > [1][email protected] is an address RT receives mail at. Adding it as a > 'Requestor' would > create a mail loop > (obviously that's not the email address.. just kinda.. censoring..) > In the past, we've always used this email address as the single address to > send out > notifications, etc.. and we don't really get "replies" to tickets via > email. So now it appears > it wants a different email account, rather than the "catch-all" one we > made. I tried > uncommenting the line from RT_SiteConfig.pm and restarting apache, but > that didn't seem to > change anything. Before I accidentally break something, can someone help > me out here? All I > want is to have it able to submit tickets using the catch-all email > account we made for it.
Most likely you wrote your RTAddressRegexp wrong and are matching accounts other than your Correspond and Comment addresses -kevin
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