On Mon, Jan 31, 2011 at 10:24:22AM -0800, Joseph Spenner wrote: > --- On Mon, 1/31/11, Kevin Falcone <[email protected]> wrote: > > > > > http://img825.imageshack.us/img825/4595/dashboardo.png > > > > > > From the setup above, I suspect I should > > get a daily list of "new and open" tickets at 18:00 > > > GMT. (technically it's "new OR > > open", but the search does return both new and open > > tickets) > > > > > > If I go to manage my Dashboard, and click > > on the Name: ticket reminder, I do get the list of > > > "new and open" tickets. > > > > > > Is there maybe some global permission > > preventing me from performing this? > > > > Did you install the cronjob as documented in README? > > > > -kevin > > > > Sorry! I did not see that part. I was using the following link/pdf: > > http://bestpractical.typepad.com/files/dashboard-notifications-a-quick-introduction-3.pdf > > referenced in: > > http://blog.bestpractical.com/page/3/ > > Which did not mention the cron part, but I see that it's mentioned in the > original documentation as part of the setup. > Thanks for the update though. It worked. Looks like I'm all set now!
I believe that document assumes that all the installation directions were followed, especially since it is more of a User doc than an Admin doc. -kevin
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