On Tue, Feb 01, 2011 at 12:13:21PM +0000, Mark Blackman wrote: > > On 1 Feb 2011, at 12:04, Kevin Falcone wrote: > > > On Tue, Feb 01, 2011 at 11:31:41AM +0000, Mark Blackman wrote: > >> Despite using "RT-Attach-Message: yes" in the relevant template, this > >> is not happening. > > > > RT-Attach-Message attaches attachments from the current transaction. > > It *sounds* like you added the attachment in Create or a previous > > comment? > > That's right, the attachment was part of the initial email submission. > Currently, the 'comment' action will quote the entire original transaction > (which was a Create), but does not attach the HTML attachment, which for this > purpose is required. > > Is this possible? Do I need to tweak either the template > used during 'Create' or the one used during 'Comment'.
RT-Attach-Message will send the attachment on Create, but attaching it to the Correspond/Comment action later would take code. -kevin
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