Walid, Did you copy the ..../share/... directories/files to .../local/..... directories/files and make your modifications there? That a WAY safer way to make modifications. You may have forgotten one and that is the problem?
Kenn LBNL On Thu, Mar 24, 2011 at 9:51 AM, Walid Haider <[email protected]>wrote: > Hi, > > > > I am a bit of a newbie with RT, and was wondering if you could help me. > > > > After following the installation your instructions at > http://requesttracker.wikia.com/wiki/TimeWorkedReport, I get the following > errors when clicking on the Time Worked Report link in RT: > > > > Error during compilation of /usr/share/rt3/html/Elements/SelectMultiQueue: > Global symbol "$d" requires explicit package name at > /usr/share/rt3/html/Elements/SelectMultiQueue line 51. Global symbol > "$queue" requires explicit package name at > /usr/share/rt3/html/Elements/SelectMultiQueue line 69. Global symbol > "$queue" requires explicit package name at > /usr/share/rt3/html/Elements/SelectMultiQueue line 69. Global symbol > "$queue" requires explicit package name at > /usr/share/rt3/html/Elements/SelectMultiQueue line 77. Global symbol > "$queue" requires explicit package name at > /usr/share/rt3/html/Elements/SelectMultiQueue line 80. > > > > Although the requirement states RT 3.8.5, I decided to give it a go on > 3.8.4. Must I definitely upgrade in order to get this report to work? > > > > I am running RT on the following setup: > > Fedora Core 12, Apache 2.2.14, MYSQL 5.1 > > > > > > Thanks in advance. > > > > Regards, > > Walid >
