Okay, thanks for the clarification, Ruslan. I'll continue to work around it. With the CF permissions as Kenn suggested (thanks, Kenn).
On Wed, Jun 15, 2011 at 7:18 AM, Ruslan Zakirov <[email protected]>wrote: > SeeCustomField right granted on queue level is new and experimental thing. > Right granted this way means that user can see all custom fields applied to > this queue. It's a bug that it doesn't work in the query builder. Please > file a bug report. > > Regards, Ruslan. From phone. > 15.06.2011 0:09 пользователь "Michael Steen" <[email protected]> > написал: > > > RT 3.8.9 > > > > I have a group with these queue level rights: > > > > Current rights *(Check box to revoke right)* > > AssignCustomFields > > CommentOnTicket > > CreateTicket > > DeleteTicket > > ForwardMessage > > ModifyCustomField > > ModifyTicket > > OwnTicket > > ReplyToTicket > > SeeCustomField > > SeeQueue > > ShowOutgoingEmail > > ShowTicket > > ShowTicketComments > > StealTicket > > TakeTicket > > Watch > > > > The users within that group can see custom fields on the > > /Ticket/Display.html page. However, they do not see custom fields in the > > 'Add Criteria' box on the /Search/Build.html page. I experimented by > adding > > global rights to the Everyone group one at a time. When I added > > SeeCustomField, the CF's appeared in the Add Criteria module on > > /Build.html. Should this right always be applied globally? Is there > > something else I am missing? > > > > > > Thanks, > > > > Mike >
