Content is Subject: Check Routing Body: This is a test ticket Just validating the routing of emails.
I will review the readme for this feature of RT to fully understand it. Thanks again Gerrard -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Kevin Falcone Sent: Wednesday, July 20, 2011 8:52 AM To: [email protected] Subject: Re: [rt-users] Error when receiving emails from external (e.g. gmail) accounts On Tue, Jul 19, 2011 at 03:21:51PM -0400, Gerrard Leach wrote: > After performing the search for users, I do see many users, however I don't > see one from my personal email account which gave me the error I started the > ticket with. > I guess I am not familiar with CommandByMail vs. other options for creating > and responding to tickets. What is the content of the email you are testing from your gmail account? Also, to learn more about CommandByMail, you can read the README and INSTALL files that ship with it. They're also linked from here: http://search.cpan.org/dist/RT-Extension-CommandByMail/ -kevin -------- 2011 Training: http://bestpractical.com/services/training.html
