Hi. When I close a ticket I received a message from RT to tell me the ticket is closed.
But in both mutt and Thunderbird the last message come as a new message, never like a answer of the thread of the ticket. Is any way I can make this last message as a answer so it's appear in the thread ? Thanks. Regards. -- Albert SHIH DIO batiment 15 Observatoire de Paris Meudon 5 Place Jules Janssen 92195 Meudon Cedex Téléphone : 01 45 07 76 26/06 86 69 95 71 Heure local/Local time: mer 10 aoû 2011 14:45:52 CEST -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Chicago, IL, USA September 26 & 27, 2011 * San Francisco, CA, USA October 18 & 19, 2011 * Washington DC, USA October 31 & November 1, 2011 * Melbourne VIC, Australia November 28 & 29, 2011 * Barcelona, Spain November 28 & 29, 2011
