Landed into bug tracker: http://issues.bestpractical.com/Ticket/Display.html?id=18169
On Wed, Aug 10, 2011 at 11:07 PM, Albert Shih <[email protected]> wrote: > Le 10/08/2011 à 10:03:52-0400, Kevin Falcone a écrit >> On Wed, Aug 10, 2011 at 02:47:26PM +0200, Albert Shih wrote: >> > When I close a ticket I received a message from RT to tell me the ticket is >> > closed. >> > >> > But in both mutt and Thunderbird the last message come as a new message, >> > never like a answer of the thread of the ticket. >> > >> > Is any way I can make this last message as a answer so it's appear in the >> > thread ? >> >> I've run into this with "You're now the owner" emails, and it appears >> to be an oversight in RT::Action::SendEmail::SetReferencesHeaders but >> I haven't had time to dig deeply into it and write the tests that >> would be needed. >> > > Thanks you for taking some time for my problem. > > But I'm a certified looser on perl, so I'm just going to wait and hope > maybe someday you going to have some time to take a closer look. > > Regards. > > JAS > > -- > Albert SHIH > DIO batiment 15 > Observatoire de Paris Meudon > 5 Place Jules Janssen > 92195 Meudon Cedex > Téléphone : 01 45 07 76 26/06 86 69 95 71 > Heure local/Local time: > mer 10 aoû 2011 21:06:24 CEST > -------- > RT Training Sessions (http://bestpractical.com/services/training.html) > * Chicago, IL, USA September 26 & 27, 2011 > * San Francisco, CA, USA October 18 & 19, 2011 > * Washington DC, USA October 31 & November 1, 2011 > * Melbourne VIC, Australia November 28 & 29, 2011 > * Barcelona, Spain November 28 & 29, 2011 > -- Best regards, Ruslan. -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Chicago, IL, USA September 26 & 27, 2011 * San Francisco, CA, USA October 18 & 19, 2011 * Washington DC, USA October 31 & November 1, 2011 * Melbourne VIC, Australia November 28 & 29, 2011 * Barcelona, Spain November 28 & 29, 2011
