Anyone? -------- Original Message -------- Subject: script to notify owner on comment Date: Mon, 12 Sep 2011 20:13:25 -0400 From: Gilbert Rebeiro <[email protected]> To: [email protected]
Hi, When someone else (not the owner) from the support team puts a comment on the ticket we would like the owner to be notified with an email with the comment. RT4 Thanks, Gilbert
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