Yep – this is one of my favorite things to show off about RT. ☺ Try doing a search for tickets created after ‘7 days ago’.
From: [email protected] [mailto:[email protected]] On Behalf Of Henry, Laura Sent: Wednesday, September 14, 2011 11:37 AM To: [email protected] Subject: [rt-users] Show tickets less than a week old I’d like to configure RT at a Glance to show newest tickets (say, created in the last week), regardless of owner or status. I found a way to search for “new” tickets, and for tickets created on/before/after a particular date, but is there a way to show – or make a saved search for – tickets created “one week ago from today” whatever “today” may be, rather than “created after September 7”?
-------- RT Training Sessions (http://bestpractical.com/services/training.html) * Chicago, IL, USA September 26 & 27, 2011 * San Francisco, CA, USA October 18 & 19, 2011 * Washington DC, USA October 31 & November 1, 2011 * Melbourne VIC, Australia November 28 & 29, 2011 * Barcelona, Spain November 28 & 29, 2011
