On 01/18/2012 06:35 PM, Chris Rios wrote: > ./rt-crontool --transaction first --action > RT::Action::ExtractCustomFieldValues --template CustomFieldExtract --search > RT::Search::ActiveTicketsInQueue --search-arg "Status='stalled' and > Queue='Copyright_Notices' > > The Search::ActiveTicketsInQueue only seems to pick up open tickets, and not > ones in a "new" or "stalled" status. Any thoughts?
Use RT::Search::FromSQL and keep the same --search-arg. -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012
