RT Gents,
I'm having trouble setting up LDAPImport over LDAPS. The README
with the package on CPAN details set up and includes "Hostname or
ldap(s):// uri" which suggests to me that secure transmission should
work. I have settings in RT_SiteConfig.pm for Security, but I don't see
a specific flag for the Extension::LDAPImport package to set that secure
communication is requested.
I run into the following error trying to run rtldapimport:
[root@owlwoman bin]# ./rtldapimport
Running test import, no data will be changed
Rerun command with --import to perform the import
Rerun command with --debug for more information
[Mon Apr 9 18:19:15 2012] [error]: LDAP search failed No such object
(/opt/rt4/local/plugins/RT-Extension-LDAPImport/lib/RT/Extension/LDAPImport.pm:866)
LDAP search failed No such object
Testing group import
[Mon Apr 9 18:19:15 2012] [warning]: Not running a group import,
configuration not set
(/opt/rt4/local/plugins/RT-Extension-LDAPImport/lib/RT/Extension/LDAPImport.pm:874)
Not running a group import, configuration not set
Finished test
Digging into the PERL code being executed by rtldapimport, I found
that the LDAP object can't be created because the configuration being
used is insecure:
DB<9> x $ldap
0 Net::LDAP=HASH(0x5af6f00)
'net_ldap_async' => 0
'net_ldap_debug' => 0
'net_ldap_host' => 'OURLDAPS.linguamatics.com'
'net_ldap_port' => 389
'net_ldap_refcnt' => 1
'net_ldap_resp' => HASH(0x86044f0)
empty hash
'net_ldap_scheme' => 'ldap'
'net_ldap_socket' => IO::Socket::INET=GLOB(0x8604718)
-> *Symbol::GEN46
FileHandle({*Symbol::GEN46}) => fileno(8)
'net_ldap_uri' => 'OURLDAPS.linguamatics.com'
'net_ldap_version' => 3
What flags do I need to set for rtldapimport to use secure
communication when doing the import? I have set $LDAPUser and
$LDAPPassword in the RT_SiteConfig.pm but aren't reflected here either
(perhaps they are applied later).
--
N. Scott Pestana
IT Infrastructure
Linguamatics
275 Grove Street, Suite 2-400
Newton, MA 02466
Tel: +1-774-571-7135
US Tel: +1-617-674-3256
UK Tel: 011-44-1223-421360
UK Fax: 011-44-1223-421361
Web: www.linguamatics.com
