On Mon, Apr 09, 2012 at 02:25:47PM -0400, Scott Pestana wrote: > I'm having trouble setting up LDAPImport over LDAPS. The README > with the package on CPAN details set up and includes "Hostname or > ldap(s):// uri" which suggests to me that secure transmission should > work. I have settings in RT_SiteConfig.pm for Security, but I don't > see a specific flag for the Extension::LDAPImport package to set > that secure communication is requested. > > I run into the following error trying to run rtldapimport: > > [root@owlwoman bin]# ./rtldapimport > Running test import, no data will be changed > Rerun command with --import to perform the import > Rerun command with --debug for more information > [Mon Apr 9 18:19:15 2012] [error]: LDAP search failed No such > object > (/opt/rt4/local/plugins/RT-Extension-LDAPImport/lib/RT/Extension/LDAPImport.pm:866) > LDAP search failed No such object > Testing group import > [Mon Apr 9 18:19:15 2012] [warning]: Not running a group import, > configuration not set > (/opt/rt4/local/plugins/RT-Extension-LDAPImport/lib/RT/Extension/LDAPImport.pm:874) > Not running a group import, configuration not set > Finished test
Please show your LDAPimport configuration for LDAPHost / LDAPUser and
a sanitized version of LDAPPassword.
Your port # implies that Net::LDAP didn't think you needed ssl.
-kevin
> Digging into the PERL code being executed by rtldapimport, I
> found that the LDAP object can't be created because the
> configuration being used is insecure:
>
> DB<9> x $ldap
> 0 Net::LDAP=HASH(0x5af6f00)
> 'net_ldap_async' => 0
> 'net_ldap_debug' => 0
> 'net_ldap_host' => 'OURLDAPS.linguamatics.com'
> 'net_ldap_port' => 389
> 'net_ldap_refcnt' => 1
> 'net_ldap_resp' => HASH(0x86044f0)
> empty hash
> 'net_ldap_scheme' => 'ldap'
> 'net_ldap_socket' => IO::Socket::INET=GLOB(0x8604718)
> -> *Symbol::GEN46
> FileHandle({*Symbol::GEN46}) => fileno(8)
> 'net_ldap_uri' => 'OURLDAPS.linguamatics.com'
> 'net_ldap_version' => 3
>
> What flags do I need to set for rtldapimport to use secure
> communication when doing the import? I have set $LDAPUser and
> $LDAPPassword in the RT_SiteConfig.pm but aren't reflected here
> either (perhaps they are applied later).
>
>
>
> --
> N. Scott Pestana
> IT Infrastructure
> Linguamatics
> 275 Grove Street, Suite 2-400
> Newton, MA 02466
>
> Tel: +1-774-571-7135
>
> US Tel: +1-617-674-3256
> UK Tel: 011-44-1223-421360
> UK Fax: 011-44-1223-421361
> Web: www.linguamatics.com
>
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