Is there a way to suppress the display of the "RT System itself" entries in Ticket Display?
The ones such as The RT System itself - Outgoing email recorded [ARC]<http://www.arcproductions.com/> Ray Corbett Technology Projects Manager p: 416.682.5200 x5232 | f: 416.682.5209 Arc Productions Ltd. | 230 Richmond Street East | Toronto, ON M5A 1P4 www.arcproductions.com<http://www.arcproductions.com>
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