On 03/27/2013 07:01 AM, Marit Hoen wrote: > We are using Request Tracker 4.07 with an external SAML authentication > solution. As a result, our user's unique username is replaced by > something inhuman like [email protected].
The ideal solution, of course, is fixing the SAML auth solution to use something more reasonable to start with like the unique username or email address. If you can do that, it'll be better than playing whack-a-mole with the places RT expects a username to be reasonable.
