I would setup a search the way you want, save it, then add it to a dashboard. Then you can setup subscriptions on it to whomever you like, at whatever interval you like. This is assuming you have setup all the necessary contab lines outlined in the initial installation.
From: [email protected] [mailto:[email protected]] On Behalf Of Asanka Gunasekera Sent: Friday, May 10, 2013 1:48 AM To: [email protected] Subject: [rt-users] Generate end of the day report and email Hi, is there any way to auto generate end of the day report and emal this to management (all open, all new etc) I am using RT4 and oracle database on redhat Thanks and Regards
-- RT Training in Seattle, June 19-20: http://bestpractical.com/training
