Sure! Here you are: RT_SiteConfig.pm Set($Organization, "company.com");
Set($DatabaseHost, "localhost"); Set($DatabaseRTHost, "localhost"); Set($DatabasePort, "3306"); Set($DatabaseUser, "user"); Set($DatabasePassword, "psw"); Set($DatabaseName, "rt4"); Set($DatabaseRequireSSL, undef); Set($WebBaseURL, "http://server.com:80";); Set($WebPath, ""); Set(@LexiconLanguages, qw(en)); Set($Timezone, "Europe/London"); Set($CorrespondAddress, '[email protected]'); Set($CommentAddress, '[email protected]'); Set(%Lifecycles, default => { initial => [ 'new' ], active => [ 'open', 'stalled' ], inactive => [ 'resolved', 'rejected', 'deleted' ], defaults => { on_create => 'new', on_merge => 'resolved', approved => 'open', denied => 'rejected', reminder_on_open => 'open', reminder_on_resolve => 'resolved', }, transitions => { '' => [qw(new open resolved)], # from => [ to list ], new => [qw(open stalled resolved rejected deleted)], open => [qw(new stalled resolved rejected deleted)], stalled => [qw(new open rejected resolved deleted)], resolved => [qw(new open stalled rejected deleted)], rejected => [qw(new open stalled resolved deleted)], deleted => [qw(new open stalled rejected resolved)], }, rights => { '* -> deleted' => 'DeleteTicket', '* -> *' => 'ModifyTicket', }, actions => [ 'new -> open' => { label => 'Open It', # loc update => 'Respond', }, 'new -> resolved' => { label => 'Resolve', # loc update => 'Comment', }, 'new -> rejected' => { label => 'Reject', # loc update => 'Respond', }, 'new -> deleted' => { label => 'Delete', # loc }, 'open -> stalled' => { label => 'Stall', # loc update => 'Comment', }, 'open -> resolved' => { label => 'Resolve', # loc update => 'Comment', }, 'open -> rejected' => { label => 'Reject', # loc update => 'Respond', }, 'stalled -> open' => { label => 'Open It', # loc }, 'resolved -> open' => { label => 'Re-open', # loc update => 'Comment', }, 'rejected -> open' => { label => 'Re-open', # loc update => 'Comment', }, 'deleted -> open' => { label => 'Undelete', # loc }, ], }, # don't change lifecyle of the approvals, they are not capable to deal with # custom statuses approvals => { initial => [ 'new' ], active => [ 'open', 'stalled' ], inactive => [ 'resolved', 'rejected', 'deleted' ], defaults => { on_create => 'new', on_merge => 'resolved', reminder_on_open => 'open', reminder_on_resolve => 'resolved', }, transitions => { '' => [qw(new open resolved)], # from => [ to list ], new => [qw(open stalled resolved rejected deleted)], open => [qw(new stalled resolved rejected deleted)], stalled => [qw(new open rejected resolved deleted)], resolved => [qw(new open stalled rejected deleted)], rejected => [qw(new open stalled resolved deleted)], deleted => [qw(new open stalled rejected resolved)], }, rights => { '* -> deleted' => 'DeleteTicket', '* -> rejected' => 'ModifyTicket', '* -> *' => 'ModifyTicket', }, actions => [ 'new -> open' => { label => 'Open It', # loc update => 'Respond', }, 'new -> resolved' => { label => 'Resolve', # loc update => 'Comment', }, 'new -> rejected' => { label => 'Reject', # loc update => 'Respond', }, 'new -> deleted' => { label => 'Delete', # loc }, 'open -> stalled' => { label => 'Stall', # loc update => 'Comment', }, 'open -> resolved' => { label => 'Resolve', # loc update => 'Comment', }, 'open -> rejected' => { label => 'Reject', # loc update => 'Respond', }, 'stalled -> open' => { label => 'Open It', # loc }, 'resolved -> open' => { label => 'Re-open', # loc update => 'Comment', }, 'rejected -> open' => { label => 'Re-open', # loc update => 'Comment', }, 'deleted -> open' => { label => 'Undelete', # loc }, ], }, ); 1; 2013/5/13 Ruslan Zakirov <[email protected]> > > > > On Mon, May 13, 2013 at 1:59 PM, Mª Eugenia Moreno > <[email protected]>wrote: > >> Hi all, >> >> I am using rt-4.0.10 with apache and I just realized that apache is >> creating a bunch of directories and files like zOBPrM6MZE, yvO466rLPh, >> ... in /tmp directory which are filling up my disk space. >> >> Is it safe to remove all this temporary files/directories? is there a way >> to tell RT to remove this tmp files periodically? >> > > We treat such situations as a bug and fix them. Can you show us your RT > site config (w/o passwords)? > > > >> >> I hope someone can help. >> >> Thanks, >> Maria >> >> >> >> -- >> RT Training in Seattle, June 19-20: http://bestpractical.com/training >> > > > > -- > Best regards, Ruslan. >
-- RT Training in Seattle, June 19-20: http://bestpractical.com/training
