On 5/14/13 10:26 PM, Thomas Lau wrote:
Hi,
I recently tested out the new RT::Extension::RepeatTicket module, it
works out great, but the search feature is basically non-existence.
How could I search the original ticket which is GOING to repeat later
on? Current situation there is no way to do this, please advise.
Each ticket created in the recurrence should have a custom field called
Original Ticket with the id of the ticket that controls the recurrence.
Maybe you didn't run the 'make initdb' step when installing to create
the custom field?
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