On Tue, 17 Sep 2013, Arun ragini wrote: > Is there any way to stop creating new tickets for mail delivery failures > when RT creates tickets.
We did this in the MTA (in our case 'exim') and with an extra RT-Queue named 'trash' :-) How to do this exactly, depends on the MTA-Program. Bounces, and by the same method blatant SPAMs too, are redirected from the normal incoming queue to the queue named 'trash' and this extra 'silent' queue never does any 'correspondence' automatically. A few times per day we look into the trash-queue for false positves and throw away all the 'real garbage'. Yours Stucki -- Christoph von Stuckrad * * |nickname |Mail <[email protected]> \ Freie Universitaet Berlin |/_*|'stucki' |Tel(Mo.,Mi.):+49 30 838-75 459| Mathematik & Informatik EDV |\ *|if online| (Di,Do,Fr):+49 30 77 39 6600| Takustr. 9 / 14195 Berlin * * |on IRCnet|Fax(home): +49 30 77 39 6601/ -- RT Training in New York, October 8th and 9th: http://bestpractical.com/training
