Hi, Please make sure that your configuration contains $OwnerEmail, which is different from your incoming mail gateway address. $OwnerEmail should be the address of person, who administers RT
Begards, Rafal From: Arun ragini <[email protected]> To: RT users <[email protected]> Date: 2013-09-17 11:36 Subject: [rt-users] no new tickets for Mail Delivery failures. Sent by: [email protected] Hi All, Is there any way to stop creating new tickets for mail delivery failures when RT creates tickets. Currently if I create a ticket with email account which doesn't exit. The returned mail creates new ticket. Thanks Arun -- RT Training in New York, October 8th and 9th: http://bestpractical.com/training
