On Tue, May 20, 2014 at 11:39:05AM +0200, "Tamás, Szép" wrote: > > RT thinks that [email protected] isn't a valid email recipient. > > Please show the Correspondents page for ticket 53 and the user page > > for that user to confirm they are set up properly. > > The Correspondents page shows that the correspondent is me (???) as a > user. Remember, I was logged in as root, not as Tamas Szep. Next to my > name is: '(no email address)' Hmmm...
So, you have no email address, so RT cannot send you email. This makes this an invalid test. > Owner: GovCERT-Hungary > Correspondents: Tam�s Sz�p (no email address) > CC: > Admin CC: Group: DutyTeam EDUNET > > I don' know why the Admin CC is EDUNET when I selected GOVNET by the way. Dunno, depends what you've done to the Constituency CF in your configuring. Please read: http://bestpractical.com/docs/rtir/3.0/Constituencies.html > > Additionally, you should not make the RTIR email address the AdminCc > > of the IR queue. This is causing RT to send mail to itself which has > > to be detected as a bounce loop and dropped. > > Where can I change that? Tools -> Configuration -> Queues -> Queue Name -> Watchers -kevin
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