Hi Richard,

What email adress would you like to change ? Is it the one used by a queue when commenting or responding to a ticket or the one used by RT system ?

For the first part of my answer, check out in the queue configuration directly in the WebUI, for the second part, check out the RT_SiteConfig.pm file and the Set($SendmailArguments and the Set($FriendlyToLineFormat, lines.

Hope it helps,


Loic Cadoret
IT Technician

Le 14/05/2015 18:39, ripa...@gmail.com a écrit :
Good day to all:

I am in the need to change the email address which RT works with. The email which receives and send the email. Can some one provide information on how to do so?

RT 4.0.7 on Debian.

Richard Pacheco

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