Dear All, I have configured new queue with 'IT Support' and configured want that any emails coming to [email protected]<mailto:[email protected]> should be fetched into this new queue. The snapshot of the new queue:
[cid:[email protected]] So far, everything is running fine and emails are been received in the 'general' queue. Now what do I need to do in order to configure rt such that any emails coming to [email protected]<mailto:[email protected]> comes in IT Support queue. As per few blogs they are saying to add in /etc/aliases . can you please suggest as what do I need to do - if I have to enter into the /etc/aliases then how my configuration will look like? At the moment, /etc/aliases is: [cid:[email protected]] And /etc/fetchmailrc: [cid:[email protected]] Also, I have tried changing the -queue general to -queue 'it support' but it didn't work. Infact this time the requestor is receiving a mailer demon error message. Please suggest. Thanks Kind Regards, Rohit Gupta IT Infrastructure Manager Synchronized Communications Ltd [New-RGB-logo-invoice] Unit 5, Stonefield Way, South Ruislip Middlesex London UK- HA4 0JS DDI: +44(0)208 185 6163 Fax: +44(0)208 845 3657 Email: [email protected]<mailto:[email protected]> Web: www.syncoms.co.uk<http://www.syncoms.co.uk/> P please don't print this e-mail unless you really need to Confidentiality Notice<http://www.syncoms.co.uk/Legal.html> | Legal<http://www.syncoms.co.uk/Legal.html> | Disclaimer<http://www.syncoms.co.uk/Disclaimer.html> [image005][Kite-Mark-Blue-2010]
