> The screen shot of your scrips shows, that you only user the Notify* > actions and don't have a script which uses the "Autoreply To Requestors" > action. > > The "On Create Autoreply To Requestors" scrip [1], which is created on > RT installation, is missing.
Ahh, that did it. I changed the autoreply scrip to use the "Autoreply to Requestors" action, and now it seems to be working. Thanks for the pointer! -- Tim Gustafson Technical Lead, Baskin School of Engineering [email protected] 831-459-5354 Baskin Engineering, Room 313A
