On Mon, Oct 10, 2016 at 4:16 PM, Bryon Baker <bba...@copesan.com> wrote: > Hello List > > > > I have created a custom scrip the will respond to an email via a web service > call. I would like to create a transaction with the return message.
What do you want the txn to do? Set a custom field, change an owner, etc? > Can someone give me a little code snippet or some direction on how to create > the transaction? With our creating or updating a custom field. Generally you would probably want to have two scrips: 1. On Condition C, reply to (or notify) requestor using template T 2. On Condition C, perform your specific txn using a blank template. But it is hard to give advice without a little more clarity in your question. Thanks, -m --------- RT 4.4 and RTIR training sessions, and a new workshop day! https://bestpractical.com/training * Boston - October 24-26 * Los Angeles - Q1 2017
