Hi List

I am trying to setup RT 4.4.1 so that tickets can be created via an email 
handled by rt-mailgate.
So fare I can only get RT to create a ticket if the sender is already created 
as a user in RT.

If I try to create a ticket from an, to RT unknown email address, I get a 
message back saying:
"You do not have permission to communicate with RT".

The RT installation is running with $ExternalAuth = 1 and $ExternalSettings set 
to use Pg_Auth to authenticate the users from a Postgresql.
@MailPlugins is not set, so it must be using the default values.

Any help in figuring out why RT won't allow ticket creation via email will be 
greatly appreciated.

Rune Henssel
RT 4.4 and RTIR training sessions, and a new workshop day! 
* Boston - October 24-26
* Los Angeles - Q1 2017

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