I don't normally think of enabling outside users to see my queue, but I think 
you're right. Thank you.

Sent from Nine
From: Matt Zagrabelny <mzagr...@d.umn.edu>
Sent: Nov 21, 2016 3:47 PM
To: Stephen Switzer
Cc: rt-users
Subject: Re: [rt-users] Failed attempt to create a ticket by email, from 

RT 4.4 and RTIR training sessions, and a new workshop day! 
* Los Angeles - January 9-11 2017

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