Bump
On 2016-11-17 12:45 pm, Stephen Switzer wrote:
> I have customers with hundreds of employees, and a few of them submit
> tickets. With RT and RTIR, what's the best way to allow a customer to log in
> and see tickets in both RT and RTIR that users in their company have
> submitted? Can I set it up per department as well?
>
> I've looked into the custom roles idea, but I'm just not grasping the
> concept. Can someone give me a complete example?
>
> Thank you!
>
> --
> Best regards,
> Steve
>
> Stephen H. Switzer
> President & Chief Technical Consultant
>
> st...@sbsroc.com
>
> MAIN:
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>
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>
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> +1 (585) 625-0020
>
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> [1]
> [2]
> [3]
> [4]
> [5]
>
> ---------
> RT 4.4 and RTIR training sessions, and a new workshop day!
> https://bestpractical.com/training
> * Los Angeles - January 9-11 2017
Links:
------
[1] http://www.sbsroc.com
[2] https://plus.google.com/+SwitzerBusinessSolutionsLLCRochester
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[4] https://www.linkedin.com/company/switzer-business-solutions-llc
[5] https://twitter.com/sbsroc
---------
RT 4.4 and RTIR training sessions, and a new workshop day!
https://bestpractical.com/training
* Los Angeles - January 9-11 2017
