Bump 

On 2016-11-17 12:45 pm, Stephen Switzer wrote:

> I have customers with hundreds of employees, and a few of them submit 
> tickets. With RT and RTIR, what's the best way to allow a customer to log in 
> and see tickets in both RT and RTIR that users in their company have 
> submitted? Can I set it up per department as well? 
> 
> I've looked into the custom roles idea, but I'm just not grasping the 
> concept. Can someone give me a complete example? 
> 
> Thank you!
> 
> -- 
> Best regards,
> Steve 
> 
> Stephen H. Switzer 
> President & Chief Technical Consultant 
> 
> st...@sbsroc.com 
> 
> MAIN:
> CELL: 
> +1 (585) 298-9420   EXT: 7001
> +1 (585) 202-8312 
> 
> Support Desk:
> supp...@sbsroc.com 
> 
> FAX: 
> +1 (585) 625-0020 
> 
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> [1]
> [2]
> [3]
> [4]
> [5]
> 
> ---------
> RT 4.4 and RTIR training sessions, and a new workshop day! 
> https://bestpractical.com/training
> * Los Angeles - January 9-11 2017
 

Links:
------
[1] http://www.sbsroc.com
[2] https://plus.google.com/+SwitzerBusinessSolutionsLLCRochester
[3] https://www.facebook.com/sbsolutions
[4] https://www.linkedin.com/company/switzer-business-solutions-llc
[5] https://twitter.com/sbsroc
---------
RT 4.4 and RTIR training sessions, and a new workshop day! 
https://bestpractical.com/training
* Los Angeles - January 9-11 2017

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