Hey all, I just did a search: Priority > 9 and Status = '__active__' Five of the resulting tickets are stalled, but I thought __active__ ignored stalled tickets. Any idea why they're appearing? Did I miss a setting or something, or is this intended behavior? Thanks. -- Alex Hall Automatic Distributors, IT department ah...@autodist.com
- [rt-users] __active__ including stalled tickets? Alex Hall
- Re: [rt-users] __active__ including stalled tickets? Matt Zagrabelny
- Re: [rt-users] __active__ including stalled ticke... Alex Hall
- Re: [rt-users] __active__ including stalled t... Matt Zagrabelny
- Re: [rt-users] __active__ including stall... Alex Hall
- Re: [rt-users] __active__ including stall... Jeff Voskamp
- Re: [rt-users] __active__ including stalled tickets? Shawn M Moore