Hello, Somehow i get the auto reply ticket that the customer receive. And then when i reply to the ticket it creates a new ticket, whats wrong?
I have Ubuntu latest OS and RT 4.4.1 Martin Petersson IT-Konsult +46 (0)522 980 28, mar...@uanet.se<mailto:mar...@uanet.se>, www.uanet.se<http://www.uanet.se/> Gustaf Mattssons Väg 2, 451 50 Uddevalla, Orgnr: 556702-4095 [cid:A93F8E95-F3FC-464A-AF04-402618F91147@uanet.local] <http://www.uanet.se/> <http://www.uanet.se/>