Hi all,
Where would I go to change the default format for the list of tickets shown
when you click a queue name? Can this be done on a queue-by-queue basis, or
only as a modification to some template in share/html? I'd like to make
some global changes, but for a few queues, have the value of a
queue-specific CF in the list. Thanks for any suggestions.

Alex Hall
Automatic Distributors, IT department

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