Hi all, Where would I go to change the default format for the list of tickets shown when you click a queue name? Can this be done on a queue-by-queue basis, or only as a modification to some template in share/html? I'd like to make some global changes, but for a few queues, have the value of a queue-specific CF in the list. Thanks for any suggestions.
-- Alex Hall Automatic Distributors, IT department ah...@autodist.com