Hello,
We've followed the instructions from : http://bestpractical.com/docs/rtir/3.0/Constituencies.html With the script provided in bin/add_constituency we've created new constituencies. Then using the webinterface I wanted to move a ticket from Incident Reports queue to the "Incident Reports - ORG". However I do get the following error: Ticket 14: There is no mapping for statuses between these queues. Contact your system administrator. Changing the Queue using Scrips also gave the same error. Any idea? rt-4.0.16 RT-IR-3.0.0 Thanks Christophe _______________________________________________ Rtir mailing list [email protected] http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rtir
