Tuesday, March 4, 2003, 4:59:45 PM, you wrote: JA> The problem is as follows: JA> When a device goes down, say at 9PM, the PM shift get's the appropriate JA> notification. As per the schedule, the AM shift does not. Unfortunately, JA> if the device is still down when the AM shift arrives, they will not be JA> notified (since SA has already seen the device go down).
They say when you have a hammer, everything looks like a nail. Well, I'm an ASP programmer, so to me, everything looks like I can solve it with a web page check. This is one of those times. Set up a URL check on your SA web page, or on SA's built-in web server on port 4310. Look for the word "DOWN". Only schedule this check for the hours of shift changes. For example, if you change shifts at 7am and 5pm, then only run this check at 7-8am and 5-6pm. That way, you'll always alert people at the shift change if something's down. If that doesn't make sense, or if you need me to elaborate on it, let me know. -- BrentO "Riiiiiight."
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