I'm trying to configure numeric paging so
that it will contact whoever is on call after hours is certain checks
fail.
I've set up phone numbers under the persons
"pager" information, similar to how we have E-mail set up
(and E-mail works fine).
If under setup - numeric paging I
put a phone number in (lets say mine) and then run a failure test - it will call
my number instead of who is on call (as defined in the SA check). If I
remove the phone number from under setup no one gets a phone call on a
failure.
We've been working around it
by changing the phone number of the person who is on call under setup,
but obviously this work around isn't a long term solution as we're trying
to avoid manual processes that can get forgotten or missed.
I've tried using TAPI vs the direct COM
port, but neither seem to make a difference to this working.
Any thoughts?
Steve
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