I think the only vague link here is with customer service...
I pride myself on my customer service, but then to survive in the world
of retro computers, that is essential - after all, the market is fairly
limited (and I tend to know when someone contacts me if they have
purchased from me before - my mailing list is not THAT big!).
However, in the world of broadband / mobile phones, I guess that any of
the providers don't care that someone gets upset that they cannot
provide good service - after all one customer who walks away out of
several million customers is hardly going to have any effect!
The only way we will ever change the broadband industry is if people
start insisting on having a minimum speed included in the contract, and
make that a critical term of the contract, so that there is an easy cop
out if the company fail to deliver. At the moment, when they advertise
up to 8 Meg, or up to 25 Meg, and we get 2Meg if you are really lucky,
then there is no come back!
Somehow I doubt the broadband providers would EVER agree to set a
minimum speed!
OK - that is the end of things really - Roger, if you have a complaint
with Vodafone or whoever, people interested in the SAM are hardly going
to have any influence. It is all down to buyer beware, read contracts
and the small print, and if you think you have got a really rotten deal
then either don't sign up to it, or take it to trading standards.
CAN WE NOW PLEASE FINISH THIS DISCUSSION, UNLESS SOMEONE HAS ANYTHING
MORE TO SAY ON KEYBOARD MEMBRANES (which is, after all, the topic of the
discussion!).
Rich
www.rwapsoftware.co.uk
On 07/06/2011 17:54, [email protected] wrote:
I don't know why i'm replying, sheer stubborness, i guess, but here
goes... think this through slowly... see how each email has a topic
heading? Yes? Even if, through some twisted logic, you think your
vodaphone issue is related to a retro computer user group, try this
radical idea... start a new topic, rather than jumping into &
smothering a completely unrelated one.
Also, another radical idea... try being polite to people. It usually
gets a better response.
Quoting Roger Jowett <[email protected]>:
dont tell me let me guess your sending emaisl to the group from work
in otherwords you dont even have to pay for the internet connection so
why the hell should you care a jot
unless your using your mobile fone in which case teh entire webstie
doesnt appear correctly and at 10p a MB with asda mobile you are not
getting just a teensy weensy bit fleeced?
try trasnferring emualtors
you pay for the data u use but oh look the programs dont work wont
install but youve already payed for them
so retrasnfer teh same data acouple fo dozen times
get it?
On 07/06/2011, Roger Jowett <[email protected]> wrote:
how does an internet service provider not have something to do with a
user group that refuses to allow people to use their sams to access
teh user group or messages?
you want me to pay an isp to access this group im telling you that im
not paying for this service from companies that cheat people
i have an itu t v44+IPR=921600 bps modem why cant i use it
why cant i use the hardware comropession capabilities
why the hell would i want ot pay onspeed to use software comrepssion
of text and html based on their servers when teh modem has these
fatures built in
this is utterly rediculous
dont complain dont complain
no and get ripped off
pillocks the lot of you
£200 for contract termination they havent kept one letter of the
contract the crooks
On 07/06/2011, Roger Jowett <[email protected]> wrote:
i just dont want to hear it no more i have my hair to do my makeup
to put
on
and already you have given me a headache
lucky we arent...
On 07/06/2011, Roger Jowett <[email protected]> wrote:
http://en.wikipedia.org/wiki/Sam_coupe
enchoo spotted your link
On 07/06/2011, Roger Jowett <[email protected]> wrote:
sorry for asking you questions about how to use bmp2scr and retor X
they dont work
they didnt do what i thought they would
yousaid they had sam support they do screen reslution and mode 4
wise
but geez i cant bare teh thought of another ten hours trying to
figure
out whether it has worked or not or how to use python just to get
another video uplaoded to youtube which takes another three days
as i
have to trasnfer teh same video file ten times in order that
vodaphone
can make even more money although the uplaod unadvertised speed is
even lower than teh advertised download speed which we dont get
either
but according to legal websites we are not allowed to compalin about
it either or they have the right to hack our computer s to buitsof
course they do how dare we get valu for moeny its unheard of
thats why
im running 4 64bit processors with a 32 bit operating system with
aton
of softwrawe that doesnt work and when teh amchine crashes that is
bprobably my fault too
mind you the hardware drivers dont install and crash teh anticvurs
bollox utter frikking bollox this is facist crap and you know it
On 07/06/2011, Roger Jowett <[email protected]> wrote:
actually i need a timing belt cover!
On 07/06/2011, Roger Jowett <[email protected]> wrote:
ditto
so you walk into a supermarket buy a loaf of bread pay for it then
ask
tehm to chop it into 100 slices and walk out of the shop with only
one?
soudns fair to you does it speaking legally and you need to
contact a
legal webstie in order to work that one out do you?
jeeezuz christ these c*&^nts are ripping you off left right and
centre
and no one complains about the louzy service? christ no wonder
they
find it so easy to send out letters asking for £200 prats like you
lot
would pay it
im in breach of contract like hell i am 28.8mbps dream on i
have seen
it manage 2mbps on a good day for a few minutes but barely if ever
im not paying £20 per month for 85kbps
what does it have to do with this forum?
well ok then let me use my serial comms port to use teh same
external
v34bis itu t v42mnp5 modem for 115200bps connection with sam im
happy
to do that when can we get it set up then?
im getting thrity fone lines from bt soon as tehy make a full
refund
for the louzy broadband 30KB per second advertised as 8mbps
rubbish service in this country
i bet the yanks wouldnt put up with this rubbish
On 07/06/2011, [email protected] <[email protected]> wrote:
Meant to say, before I got sidetracked... ahem... ;-)
Thanks for the reply and offer of replacements. It's good
customer
service that keeps people coming back for future purchases! :-)
Warren
Quoting Rich Mellor <[email protected]>:
Hi Warren,
If we can sort out the problem, then yes, I intend sending out
replacements free of charge to those who have bought them and
not
returned them for a refund.
I will of course keep people updated
Rich
On 06/06/2011 11:32, [email protected] wrote:
Hi Rich,
Thanks for taking the time to reply here. I bought one of the
membranes, but must admit that I hadn't had the time to test it
and
discover the problems myself, till after Colin discovered and
mentioned them, and I haven't had a chance to return mine yet.
If you sort the problem, are you planning to send out
replacements
free off charge, to those who bought one and haven't sent it
back
for a refund? If you are, then I'm happy to hang on to mine
without
a refund for now, but it would be great if you could keep us
up-to-date one way or the other.
If you manage to fix the problem, I've no doubt that you
could be
on to a winner, as many people have had problems with their
original keyboard membranes and eventually more will, no
doubt. A
successful solution would be very welcome!!
Please keep us updated, and thanks for the heads-up!
Warren
Quoting Rich Mellor <[email protected]>:
Colin Piggot <quazar@...> writes:
Spent a bit more time on this today, and a few emails to
Rwap.
--
Rich Mellor
RWAP Services
http://www.rwapsoftware.co.uk
http://www.rwapservices.co.uk
-- Try out our new site: http://sellmyretro.com
